11 replies to this topic

[Coppermantis]

Hey, I've been having a super annoying problem. Whenever I try to connect to a server, It disconnects me shortly after with the error message "Disconnect: Invalid STEAM UserID Ticket" It happens on all Overwatch servers, for both the Dev build and normal. I have restarted both my computer and Steam multiple times. Any info on why this is happening would be appreciated.



Solution Below!

[AndY]

 Coppermantis, on 09 April 2011 - 03:36 PM, said:

Hey, I've been having a super annoying problem. Whenever I try to connect to a server, It disconnects me shortly after with the error message "Disconnect: Invalid STEAM UserID Ticket" It happens on all Overwatch servers, for both the Dev build and normal. I have restarted both my computer and Steam multiple times. Any info on why this is happening would be appreciated.

Hey,

Try logging out of Steam (Library > Steam > Change User) then logging back in. Closing/relaunching Steam isn't enough.

Let me know if it works!

[rickinator9]

 Coppermantis, on 09 April 2011 - 03:36 PM, said:

Hey, I've been having a super annoying problem. Whenever I try to connect to a server, It disconnects me shortly after with the error message "Disconnect: Invalid STEAM UserID Ticket" It happens on all Overwatch servers, for both the Dev build and normal. I have restarted both my computer and Steam multiple times. Any info on why this is happening would be appreciated.

We did see the "coppermantis connected".

[Coppermantis]

Whoo, it worked! Thanks so much. Too bad I missed the community playtime though.

 rickinator9, on 09 April 2011 - 05:36 PM, said:

We did see the "coppermantis connected".

That's because I could be on for a few seconds, but then i'd get kicked.

Also, interestingly, My User interface dissapeared for a while, until I relogged. No Idea why that happened, but it's back now, so I guess it doesn't matter.

[AndY]

Glad it worked.

[TheTechnomancer]

Yeah i'm getting the same problem but relogging like you suggested dosn't fix it. Anything else I can try?

[AndY]

 TheTechnomancer, on 03 December 2011 - 05:29 PM, said:

Yeah i'm getting the same problem but relogging like you suggested dosn't fix it. Anything else I can try?

Hello,

Could your issue be related to this: http://steamcommunit...385941394826463

If it doesn't help, feel free to open a support ticket!

[TheTechnomancer]

I deleated the config folder and it all works no. Thanks for the help. I look forward to seeing the future of this mod and Intruder Alert.

[AndY]

 TheTechnomancer, on 05 December 2011 - 08:59 AM, said:

I deleated the config folder and it all works no. Thanks for the help. I look forward to seeing the future of this mod and Intruder Alert.

No problem, enjoy!

And thanks.

[AndY]

Quick update regarding this very annoying issue.

There are two possible fixes (attempt Fix #2 only if Fix #1 doesn't solve the problem):

• Fix #1
  • Exit Steam (shut it down completely)
    
  • Go to your Steam folder (example: "C:\Program Files (x86)\Steam")
    
  • Find and delete the userdata folder
    
  • Restart Steam
• Fix #2
  • Exit Steam (shut it down completely)
    
  • Go to your Steam folder (example: "C:\Program Files (x86)\Steam")
    
  • Find and delete all files and folders in there except for the steamapps folder and the Steam.exe file
    
  • Restart Steam

If you've tried both and are still having trouble, please let me know!

[Dude5464673]

 AndY, on 17 March 2012 - 11:48 AM, said:

Quick update regarding this very annoying issue.

There are two possible fixes (attempt Fix #2 only if Fix #1 doesn't solve the problem):

• Fix #1
  
  • Exit Steam (shut it down completely)
    
  • Go to your Steam folder (example: "C:\Program Files (x86)\Steam")
    
  • Find and delete the userdata folder
    
  • Restart Steam
• Fix #2
  
  • Exit Steam (shut it down completely)
    
  • Go to your Steam folder (example: "C:\Program Files (x86)\Steam")
    
  • Find and delete all files and folders in there except for the steamapps folder and the Steam.exe file
    
  • Restart Steam

If you've tried both and are still having trouble, please let me know!

My friend and I tried both and I remember these fixes fixing it before but now it doesn't, not sure why.

[AndY]

 Dude5464673, on 15 June 2013 - 11:19 AM, said:

My friend and I tried both and I remember these fixes fixing it before but now it doesn't, not sure why.

Hey,

Did you go over this as well? https://support.stea...=1817-RTSK-8917