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Invalid Steam UserID

Coppermantis's Photo Coppermantis 09 Apr 2011

Hey, I've been having a super annoying problem. Whenever I try to connect to a server, It disconnects me shortly after with the error message "Disconnect: Invalid STEAM UserID Ticket" It happens on all Overwatch servers, for both the Dev build and normal. I have restarted both my computer and Steam multiple times. Any info on why this is happening would be appreciated.



Solution Below!
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AndY's Photo AndY 09 Apr 2011

View PostCoppermantis, on 09 April 2011 - 03:36 PM, said:

Hey, I've been having a super annoying problem. Whenever I try to connect to a server, It disconnects me shortly after with the error message "Disconnect: Invalid STEAM UserID Ticket" It happens on all Overwatch servers, for both the Dev build and normal. I have restarted both my computer and Steam multiple times. Any info on why this is happening would be appreciated.
Hey,

Try logging out of Steam (Library > Steam > Change User) then logging back in. Closing/relaunching Steam isn't enough.

Let me know if it works!
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rickinator9's Photo rickinator9 09 Apr 2011

View PostCoppermantis, on 09 April 2011 - 03:36 PM, said:

Hey, I've been having a super annoying problem. Whenever I try to connect to a server, It disconnects me shortly after with the error message "Disconnect: Invalid STEAM UserID Ticket" It happens on all Overwatch servers, for both the Dev build and normal. I have restarted both my computer and Steam multiple times. Any info on why this is happening would be appreciated.
We did see the "coppermantis connected".
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Coppermantis's Photo Coppermantis 09 Apr 2011

Whoo, it worked! Thanks so much. Too bad I missed the community playtime though.

View Postrickinator9, on 09 April 2011 - 05:36 PM, said:

We did see the "coppermantis connected".

That's because I could be on for a few seconds, but then i'd get kicked.

Also, interestingly, My User interface dissapeared for a while, until I relogged. No Idea why that happened, but it's back now, so I guess it doesn't matter.
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AndY's Photo AndY 09 Apr 2011

Glad it worked. :)
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TheTechnomancer's Photo TheTechnomancer 03 Dec 2011

Yeah i'm getting the same problem but relogging like you suggested dosn't fix it. Anything else I can try?
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AndY's Photo AndY 03 Dec 2011

View PostTheTechnomancer, on 03 December 2011 - 05:29 PM, said:

Yeah i'm getting the same problem but relogging like you suggested dosn't fix it. Anything else I can try?
Hello,

Could your issue be related to this: http://steamcommunit...385941394826463

If it doesn't help, feel free to open a support ticket!
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TheTechnomancer's Photo TheTechnomancer 05 Dec 2011

I deleated the config folder and it all works no. Thanks for the help. I look forward to seeing the future of this mod and Intruder Alert.
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AndY's Photo AndY 05 Dec 2011

View PostTheTechnomancer, on 05 December 2011 - 08:59 AM, said:

I deleated the config folder and it all works no. Thanks for the help. I look forward to seeing the future of this mod and Intruder Alert.
No problem, enjoy!

And thanks. :)
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AndY's Photo AndY 17 Mar 2012

Quick update regarding this very annoying issue.

There are two possible fixes (attempt Fix #2 only if Fix #1 doesn't solve the problem):
  • Fix #1
    • Exit Steam (shut it down completely)
    • Go to your Steam folder (example: "C:\Program Files (x86)\Steam")
    • Find and delete the userdata folder
    • Restart Steam
  • Fix #2
    • Exit Steam (shut it down completely)
    • Go to your Steam folder (example: "C:\Program Files (x86)\Steam")
    • Find and delete all files and folders in there except for the steamapps folder and the Steam.exe file
    • Restart Steam

If you've tried both and are still having trouble, please let me know!
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Dude5464673's Photo Dude5464673 15 Jun 2013

View PostAndY, on 17 March 2012 - 11:48 AM, said:

Quick update regarding this very annoying issue.

There are two possible fixes (attempt Fix #2 only if Fix #1 doesn't solve the problem):
  • Fix #1
    • Exit Steam (shut it down completely)
    • Go to your Steam folder (example: "C:\Program Files (x86)\Steam")
    • Find and delete the userdata folder
    • Restart Steam
  • Fix #2
    • Exit Steam (shut it down completely)
    • Go to your Steam folder (example: "C:\Program Files (x86)\Steam")
    • Find and delete all files and folders in there except for the steamapps folder and the Steam.exe file
    • Restart Steam
If you've tried both and are still having trouble, please let me know!
My friend and I tried both and I remember these fixes fixing it before but now it doesn't, not sure why.
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AndY's Photo AndY 15 Jun 2013

View PostDude5464673, on 15 June 2013 - 11:19 AM, said:

My friend and I tried both and I remember these fixes fixing it before but now it doesn't, not sure why.

Hey,

Did you go over this as well? https://support.stea...=1817-RTSK-8917
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